Instructions

The deadline for filing claims in this settlement has passed. All claims had to be submitted on or before January 13, 2014 in order to be considered for eligibility.

READ THESE INSTRUCTIONS CAREFULLY. IF YOU NEED ASSISTANCE COMPLETING THE CLAIM FORM, YOU MAY CALL 1-855-282-8111.

  1. How to Submit the Claim Form. You may complete an online Claim Form by clicking on the File a Claim button below. Alternatively, you may submit an electronic copy of your claim to administrator@iTunesInAppPurchaseSettlement.com or mail your completed claim form to In re Apple In-App Purchase Litigation Claims Administrator, P.O. Box 43182, Providence, RI 02940-3182.
  2. Deadline. Claim Forms must be postmarked on or before January 13, 2014. Electronically submitted Claim Forms must be submitted by 9:00 p.m. Pacific on January 13, 2014 .
  3. Eligibility. You are eligible to receive a settlement benefit (an iTunes Store credit or, in certain cases, a cash refund) if you are a United States resident and:
    • Prior to May 2, 2013, you paid for an in-app purchase charged to your iTunes account by a minor without your knowledge or permission; and
    • That charge was made in a Qualified App (please see below for an explanation of "Qualified App"), and you have not previously received a refund from Apple for that charge.
  4. In order to receive an iTunes Store credit or cash refund, you must submit a valid Claim Form by January 13, 2014 .
  5. Qualified Apps. To search for Qualified Apps, click here. Qualified Apps consist of all apps that were available for download from the App Store at any time prior to May 2, 2013 in the games category, have a minimum age rating of 4+, 9+, or 12+, and offered in-app purchases of consumable game currency. Any in-app purchase made in a Qualified App is considered "game currency" for purposes of filling out this Claim Form.
  6. Settlement Benefits and Requirements. Apple will provide a single $5 iTunes Store credit if (a) you meet the requirements described in number 3 above, (b) you affirm that you did not knowingly enter your iTunes password to authorize a minor to charge the claimed game currency purchase(s) to your iTunes account and that you did not give your password to the minor to make such purchase(s), and (c) you electronically submit a valid claim by 9:00 p.m. Pacific on January 13, 2014 or mail a claim that is postmarked on or before January 13, 2014. A $5 cash refund will be provided if you no longer have an active iTunes account.

    Alternatively (and in lieu of the single $5 iTunes Store credit discussed above), you may elect to receive an iTunes Store credit or, in certain cases, a cash refund, in an amount equal to the total of all in-app purchases of game currency made by a minor within a single forty-five (45) day period without your knowledge or permission in one or more Qualified Apps, as long as you have not already received a refund from Apple for the charges you list on the Claim Form. In addition to the requirements set forth in the paragraph above, to receive such relief, you must:
    • For Claims Totaling Under $30: Identify the name of the Qualified App, the date of purchase, and the purchase price for each charge made without your knowledge or permission.
    • For Claims Totaling Over $30: Identify the name of the Qualified App, the date of purchase, and the purchase price for each charge made without your knowledge or permission. In addition, you must describe the circumstances by which the minor made those charges to your iTunes account.

    Cash Refunds: You may elect a cash refund instead of an iTunes Store credit if you no longer have an active iTunes account or if your claims exceed $30 in total.

    Exception to the Forty-Five Day Period: You may request that your settlement benefit include a refund for Qualified Game Currency Charges that occurred after the forty-five (45) day period by describing briefly the circumstances that made it possible for a minor to make Qualified Game Currency Charges after forty-five (45) days, including specifically the circumstances that made it possible for the minor to continue to charge game currency after you were notified of earlier charges through Apple emails and your credit card statement(s).
  7. Identifying in-app purchases charged to your account. You may obtain a list of all in-app purchases charged to your account by (1) selecting "View My Apple ID" from the iTunes "Store" menu, (2) entering your Apple ID and associated password, and (3) clicking "See All" under the heading titled "Purchase History."
  8. Submitting claims for more than one iTunes Account. You must complete and submit a separate Claim Form for each iTunes account for which you are making a claim. There will be only one iTunes credit or cash payment per iTunes account (as identified by the account's unique Apple ID).
  9. Your information is subject to verification but will be confidential. The Settlement Administrator or Apple may verify the information you provide on the Claim Form for purposes of validating and/or paying your claim, but will treat the information as confidential and will not use it for any purpose other than validating and/or paying your claim. The Settlement Administrator may reject your Claim Form if you provide incomplete or inaccurate information. Please fill out all required information on the Claim Form completely and accurately.
  10. Apple ID. The Claim Form requires you to provide your Apple ID, as well as the name and address associated with your iTunes Account. The Settlement Administrator must have your Apple ID in order to pay your claim. For help finding your Apple ID, go to the “Settings” menu on your iPhone, iPod touch, or iPad and choose the “iTunes & App Stores” option (or the “Store” option in some earlier versions), or go to http://appleid.apple.com, click “Find your Apple ID,” and follow the directions on the website . If you cannot find your Apple ID, the other information that you provide will be used by Apple and the Settlement Administrator to try to find your Apple ID. If your Apple ID cannot be found, your claim cannot be paid.
  11. Submit and Save. After you fill out your Claim Form, submit it to Claims Administrator at the address above. Save a copy of your Claim Form for your records.

Remember: To be valid, your Claim Form must be completely and accurately filled out, must include all required information, and must be postmarked by January 13, 2014 or submitted electronically by 9:00 p.m. Pacific on January 13, 2014. Late claims will be denied.

Click the button below to begin filling out your Claim Form.