The deadline for filing claims in this settlement has passed. All claims had to be submitted on or before January 13, 2014 in order to be considered for eligibility.
READ THESE INSTRUCTIONS CAREFULLY. IF YOU NEED ASSISTANCE COMPLETING THE CLAIM
FORM, YOU MAY CALL 1-855-282-8111.
- How to Submit the Claim Form. You may complete an online Claim Form by
clicking on the File a Claim button below. Alternatively, you may submit an
electronic copy of your claim to
administrator@iTunesInAppPurchaseSettlement.com or mail your completed claim
form to In re Apple In-App Purchase Litigation Claims Administrator, P.O. Box
43182, Providence, RI 02940-3182.
- Deadline. Claim Forms must be postmarked on or before January 13, 2014.
Electronically submitted Claim Forms must be submitted by 9:00 p.m. Pacific on
January 13, 2014 .
- Eligibility. You are eligible to receive a settlement benefit (an iTunes
Store credit or, in certain cases, a cash refund) if you are a United States
- Prior to May 2, 2013, you paid for an in-app purchase charged to your iTunes account
by a minor without your knowledge or permission; and
- That charge was made in a Qualified App (please see below for an explanation of
"Qualified App"), and you have not previously received a refund from Apple for
- In order to receive an iTunes Store credit or cash refund, you must submit a
valid Claim Form by January 13, 2014 .
- Qualified Apps. To search for Qualified Apps,
click here. Qualified Apps
consist of all apps that were available for download from the App Store at any
time prior to May 2, 2013 in the games category, have a minimum age rating of 4+, 9+,
or 12+, and offered in-app purchases of consumable game currency. Any in-app
purchase made in a Qualified App is considered "game currency" for purposes of
filling out this Claim Form.
- Settlement Benefits and Requirements. Apple will
provide a single $5 iTunes Store credit if (a) you meet the requirements
described in number 3 above, (b) you affirm that you did not knowingly enter
your iTunes password to authorize a minor to charge the claimed game currency
purchase(s) to your iTunes account and that you did not give your password to
the minor to make such purchase(s), and (c) you electronically submit a valid claim by 9:00 p.m. Pacific
on January 13, 2014 or mail a claim that is postmarked on or before January 13, 2014. A $5 cash refund will be provided if you no longer have an active
Alternatively (and in lieu of the single $5 iTunes Store credit
discussed above), you may elect to receive an iTunes Store credit or, in certain
cases, a cash refund, in an amount equal to the total of all in-app purchases of
game currency made by a minor within a single forty-five (45) day period without
your knowledge or permission in one or more Qualified Apps, as long as you have
not already received a refund from Apple for the charges you list on the Claim
Form. In addition to the requirements set forth in the paragraph above, to
receive such relief, you must:
- For Claims Totaling Under $30: Identify the
name of the Qualified App, the date of purchase, and the purchase price for each
charge made without your knowledge or permission.
- For Claims Totaling Over
$30: Identify the name of the Qualified App, the date of purchase, and the
purchase price for each charge made without your knowledge or permission. In
addition, you must describe the circumstances by which the minor made those
charges to your iTunes account.
Cash Refunds: You may elect a cash refund
instead of an iTunes Store credit if you no longer have an active iTunes account
or if your claims exceed $30 in total.
Exception to the Forty-Five Day Period:
You may request that your settlement benefit include a refund for Qualified Game
Currency Charges that occurred after the forty-five (45) day period by
describing briefly the circumstances that made it possible for a minor to make
Qualified Game Currency Charges after forty-five (45) days, including
specifically the circumstances that made it possible for the minor to continue
to charge game currency after you were notified of earlier charges through Apple
emails and your credit card statement(s).
- Identifying in-app purchases
charged to your account. You may obtain a list of all in-app purchases charged
to your account by (1) selecting "View My Apple ID" from the iTunes "Store"
menu, (2) entering your Apple ID and associated password, and (3) clicking "See
All" under the heading titled "Purchase History."
- Submitting claims for more
than one iTunes Account. You must complete and submit a separate Claim Form for
each iTunes account for which you are making a claim. There will be only one
iTunes credit or cash payment per iTunes account (as identified by the account's
unique Apple ID).
- Your information is subject to verification but will be
confidential. The Settlement Administrator or Apple may verify the information
you provide on the Claim Form for purposes of validating and/or paying your
claim, but will treat the information as confidential and will not use it for
any purpose other than validating and/or paying your claim. The Settlement
Administrator may reject your Claim Form if you provide incomplete or inaccurate
information. Please fill out all required information on the Claim Form
completely and accurately.
- Apple ID. The Claim Form requires you to provide your Apple ID, as well
as the name and address associated with your iTunes Account. The Settlement
Administrator must have your Apple ID in order to pay your claim. For help
finding your Apple ID, go to the “Settings” menu on your iPhone, iPod touch, or
iPad and choose the “iTunes & App Stores” option (or the “Store” option in some
earlier versions), or go to
http://appleid.apple.com, click “Find your Apple ID,” and follow the
directions on the website . If you cannot find your Apple ID, the other
information that you provide will be used by Apple and the Settlement
Administrator to try to find your Apple ID. If your Apple ID cannot be found,
your claim cannot be paid.
- Submit and Save. After you fill out your Claim Form, submit it to Claims Administrator at the address above. Save a copy of your Claim Form for your records.
Remember: To be valid, your
Claim Form must be completely and accurately filled out, must include all
required information, and must be postmarked by January 13, 2014 or submitted
electronically by 9:00 p.m. Pacific on January 13, 2014. Late claims will be denied.
Click the button below to begin filling out your Claim Form.